Instituto Infnet
Engineering foundation for software delivery, infrastructure, and product leadership.
About me
With over 13 years of experience, I specialize in technical leadership, reliability engineering, and business strategy. I am Lead Technical Program Manager at Zurich Insurance (remote), driving digital channels and enterprise agile capability with AI-assisted practices.
Previously, as Senior AI Technical Product Manager at Daniel Law, I led finance automation with GenAI and LLMs, partner relationships, and executive reporting — and I mentor Product Owners to grow delivery maturity.
Technical leadership
ProdOps
Agile at scale
CI/CD & automation
Data-driven
Azure DevOps
OKR & KPI
AWS Cloud / GCP / Azure
Multi-Agentic AI
Kanban
Jira
Datadog
Product Management
Scrum
LeSS
Lean Kanban
PI Planning
RTE
Mentoring POs / SMs
GitHub / Azure Copilot / Claude Code
n8n & LLMs
Skills
Core strengths and tools I use to drive delivery, quality, and strategy.
Top skills
Delivery & leadership
AI & automation
Platforms & data
Education
Formal education and credentials.
Certifications
- Certified ScrumMaster (CSM)
- Certified Scrum Developer (CSD)
- Advanced Certified Scrum Developer
- Certified Product Owner (CPO)
- Certified Product Manager (CPM)
- Professional Scrum Master (PSM)
- Professional Scrum Product Owner (PSPO)
- Google Cloud AI Foundations
- Azure AI Fundamentals
- Kanban Foundation
Languages
- Português — Native or bilingual
- English — Native or bilingual
- Español — Limited working
Work experience
Selected roles and outcomes (most recent first).
Zurich Insurance — Lead Technical Program Manager
June 2023 — Present · Remote
- Azure Copilot for user stories and acceptance criteria; structured overviews from engineering notes and Slack.
- GitHub Copilot for PoCs, API examples, test automation (Selenium, Cypress, Playwright).
- Digital Channels: LeSS and Lean Kanban across five teams; PI Planning and ART with RTE; Power BI for outcomes.
- CEAP: Mentoring; transformation programs; strategy to portfolios and teams.
Impacts: mobile car insurance app and first chatbot; trained 30+ POs, 10+ Scrum Masters, 5 agile coaches; O2 and autonomous teams; reference for test automation.
Daniel Law — Senior AI Technical Product Manager
January 2025 — January 2026 · Rio de Janeiro
- Finance automation, partners/vendors, dashboards (Mural, Kanbanize), n8n and GenAI/LLMs, Pipefy.
- Reporting to CFO, COO; IT roadmap; mentored POs; GenAI training; workshops.
- Gemini and Claude for triage, docs, PRDs, and release comms.
Results: payment pipeline automation; ~80% AP manual time reduction; ~43% budget optimization in finance processing.
Nower — Principal Technical Consultant
September 2019 — June 2023 · Rio de Janeiro
- Flexera SaaS focus; global training and bootcamps; sales support and competitive analysis.
- Strategy to portfolios; coaching at scale.
Shorter onboarding, stronger conversion, higher adoption, lower support load.
AsteriscoLab — CTO as a Service
March 2022 — November 2022
- Architecture, observability, CI/CD; hiring and mentoring; CEO/board liaison; agile playbooks.
M4U (Bemobi) — Senior Software Delivery Manager
August 2018 — August 2019 · Rio de Janeiro
- Platform modernization workstreams; migrations; governance and DORA-style metrics.
Concrete Solutions — Lead DevOps Engineer
April 2016 — August 2018
- DevOps vision, CI/CD architecture, mentoring, standards and automation.
ASC Technology Solutions — Full Stack Engineer
March 2016 — April 2016
- .NET, SQL, Azure APIs; Docker and Chef; Scrum.
Schlumberger — Software Engineer
April 2015 — November 2015
- Protheus modules; Citrix / New Relic; agile and DevOps.
DoeBasico — Founding Member
October 2014 — April 2015
- Data-driven social startup; donor platform; NGO partnerships.
OceanPact — Software Engineer
August 2014 — February 2015
- Offshore software; agile adoption; automated delivery pipeline.
Church & Dwight — Infrastructure Engineer
May 2013 — August 2014
- IT infrastructure; Citrix; Kanban; Spicework / SQL dashboards.
Highlights
Impact snapshots from recent programs.
Finance automation at scale
GenAI, n8n, and CRM integration — major reduction in manual AP work and measurable budget efficiency.
Zurich digital channels
Mobile car insurance experience and conversational chatbot; scaled agile coaching.
Copilot in the SDLC
Azure and GitHub Copilot for stories, tests, PoCs, and automation.
Data-driven portfolios
Power BI and lean practices aligning executives, suppliers, and delivery teams.
Contact
Open to conversations about technical product leadership, agile transformation, and AI-enabled delivery. Reach out anytime.